From consultants-alert at mycruzio.com Mon Jul 7 16:37:05 2008 From: consultants-alert at mycruzio.com (Cruzio Network Alerts) Date: Mon, 7 Jul 2008 16:37:05 -0700 (PDT) Subject: [Consultants-alert] Network Status Page Changed Message-ID: <200807072337.m67Nb5IM052320@www.cruzio.com> The Network Status page has been changed ========================= From: Mark Title: Mail server upgrade - 7/7/2008 at 11pm. Cruzio Engineering will be upgrading one of the servers that hosts our cruzio.com mailboxes this evening between 11pm and 3am. At 11pm, Webmail and mail-related functions of the cruzio control panels will be unavailable for some customers. Shortly after midnight, customers will be unable to check their email via an email client or Webmail, and incoming mail will be queued on our secondary servers for delivery once the upgrade is complete. Also after midnight, some customers may also be unable to log into Cruzio.com with their cruzio.com email address. We expect to have all work done and everything back online by 3am. Incoming mail that was queued may be delayed, but it should be delivered by morning. This upgrade should increase the performance of Webmail and incoming email. We'll be monitoring and adjusting the server in the next few days to ensure that the server is operating at maximum efficiency. ========================= From consultants-alert at mycruzio.com Mon Jul 7 07:55:07 2008 From: consultants-alert at mycruzio.com (Cruzio Network Alerts) Date: Mon, 7 Jul 2008 07:55:07 -0700 (PDT) Subject: [Consultants-alert] Network Status Page Changed Message-ID: <200807071455.m67Et7VI001562@www.cruzio.com> The Network Status page has been changed ========================= From: Frost Title: Domain Server host1.cruzio.com rebooted One of our domain servers; host1 is being rebooted to clear some stuck processes. ========================= From consultants-alert at mycruzio.com Tue Jul 8 15:05:17 2008 From: consultants-alert at mycruzio.com (Cruzio Network Alerts) Date: Tue, 8 Jul 2008 15:05:17 -0700 (PDT) Subject: [Consultants-alert] Network Status Page Changed Message-ID: <200807082205.m68M5H8e042516@www.cruzio.com> The Network Status page has been changed ========================= From: Mark Title: Mail server upgrade - 7/8/08 at 11pm. Cruzio Engineering will be upgrading another one of the servers that hosts our cruzio.com mailboxes this evening between 11pm and 3am.
At 11pm, Webmail and mail-related functions of the cruzio control panels will be unavailable for some customers.
Shortly after midnight, customers will be unable to check their email via an email client or Webmail, and incoming mail will be queued on our secondary servers for delivery once the upgrade is complete.
Also after midnight, some customers may also be unable to log into Cruzio.com with their cruzio.com email address.
We expect to have all work done and everything back online by 3am. Incoming mail that was queued may be delayed, but it should be delivered by morning.
This upgrade should increase the performance of Webmail and incoming email. We'll be monitoring and adjusting the server in the next few days to ensure that the server is operating at maximum efficiency. ========================= From consultants-alert at mycruzio.com Fri Jul 11 23:29:29 2008 From: consultants-alert at mycruzio.com (Cruzio Network Alerts) Date: Fri, 11 Jul 2008 23:29:29 -0700 (PDT) Subject: [Consultants-alert] Network Status Page Changed Message-ID: <200807120629.m6C6TTh7095344@www.cruzio.com> The Network Status page has been changed ========================= From: frost Title: bmail.cruzio.com being rebooted Bmail, one of the mail servers that handles cruzio.com email addresses is being rebooted to clear stuck processes, we apologize for the inconvenience. ========================= From consultants-alert at mycruzio.com Thu Jul 17 16:57:10 2008 From: consultants-alert at mycruzio.com (Cruzio Network Alerts) Date: Thu, 17 Jul 2008 16:57:10 -0700 (PDT) Subject: [Consultants-alert] Network Status Page Changed Message-ID: <200807172357.m6HNvAYl037406@www.cruzio.com> The Network Status page has been changed ========================= From: Julianne Title: Internet-wide Domain Name Service Vulnerability Recent news that some DNS implementations are vulnerable to cache poisoning did not go unnoticed by Cruzio. As soon as we found out about the issue, we checked all of our DNS servers to ensure that recursion was not enabled on these servers for unauthorized users.

This is the workaround fix as described by the United States Computer Emergency Readiness Team (US-CERT) in their alert on the issue (available at http://www.us-cert.gov/cas/techalerts/TA08-190B.html).

All of Cruzio's servers have this workaround applied.

Our engineering team have begun the process of upgrading our DNS servers to a patched version that does not rely on a workaround. We've already patched our primary and secondary DNS servers for DSL users, and will be working on patching other servers in the coming weeks.

These fixes require no action on the part of Cruzio members. Your connection will continue to work as it always has. =========================